I think the people who can't get a job at our local Walgreen's are all employed at our local Blockbuster. After a few rainy days in a row, we've been known to venture there in search of videos for the kids (I don't let them in my Netflix queue). This time we left empty-handed because their computer seems to think that we owe them $25 or several videos rented back in August. I explained to them that I am the biggest rule-obeying nerd out there and have never returned a video late in my life and don't even want to own a Bionicles movie and blahblahblah. The high-ranking employee, a zitty pre-teen slacker dude, said he believed me but couldn't do anything about it and the manager wasn't there. Oy, this manager does not want to hear from me on Tuesday, this I can tell you. (I ended up schlepping over to West Coast Video and picked up "Toy Story 2"—terrific, as expected.)
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October 09, 2005
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I loved Toy Story 1, but didn't like that Cowgirl in 2. I found her annoying. The rest of it was good though. I am a big fan of kid movies.
Posted by: Margaret | October 10, 2005 at 11:44 PM
If there's anything I can't stand it is employees not given accountability. A "manager" has to approve? Please... give these people an opportunity and authority to satisfy a client and the appreciation will come back 10x. A lot of companies haven't learned this yet, and they wonder why they have rampant attrition. they guy should read a Tom Peters book for pity's sake.
BTW - Toy Story 2? Loved it! Bionicles...uh...never heard of it.
Thought of setting up a separate queue in Netflix for the kids? I plan to set one up for my wife. Go figure - she's not into German silent film! I'll have to check out Deadwood though. Any good?
My wife's and my record for having a Netflix movie out? 7 months.
Here's to weather when you can wear a turtleneck, sweater AND shorts simultaneously!
Joel in Buffalo
Posted by: Joel Altre-Kerber | October 11, 2005 at 01:05 AM