Stupid Comcast, Stupid Verizon

I have Comcast for my high-speed Internet connection and for my cable TV, but I have Verizon for my phone service. Comcast called recently to see whether I'd like to switch to their phone service, which would save me $20/month and include unlimited long-distance service, which I most definitely do not currently get from Verizon. I said sure. So the guy came out today, fiddled around for an hour, and then declared my house un-Comcast-phone-able. Gee, that was a useful way to spend the morning! The worst part of it all was that he doesn't get paid for today, because he didn't complete a job!

This is not the first time this sort of thing has happened. When I first decided to get high-speed Internet, I kept getting flyers from Verizon for their DSL. I finally called and said I'd like to sign up, and they informed me that my house can never ever have DSL because my thingamajig doesn't work with their whattayacallit. Fine, so I went with Comcast. Then, months later, Verizon calls to ask if I'd like their DSL, and I tell them that one of their own people said I can't, and they say, "Oh, sure you can, someone must have been mistaken when they told you that." Well, too bad, because I'm not changing my e-mail addy again.

Comments

[scott]

For a grand total of about $30 a year ($10 for the name, $20 for a bunch of email addresses) you could become [email protected] or something similar. You could even hook up the rest of the crew with their own addresses. Just a thought. I long ago decided that I couldn't have my email address changing no matter who I paid for net access. (Nor did I want my web address changing based on who I pay for hosting, but that's another story.)

[risottogirl]

Grrrr....our home Verizon phone service never worked well, but sporadically - static, cutting in and out - the Verizon guys were out numerous times and could not "replicate my exact problem" so they, of course thought I was crazy and insisted our line was fine. We gave up and just dealt with it, then later we decided to get highspeed DSL and they sent us the equipment and we tried in vain to make it work - no dice. After hours on the line with customer service (HA) they decared that
there is something wrong with our line and that we'd have to have someone come out and take a look before we could hook up the DSL! YA THINK??? I nearly went through the phone line. We cancelled the land line completely that night and called Comcast. Comcast is not quite as evil as Verizon.
Oh and did I mention that when this happened, My SO worked for Verizon??? No more though.