Still in the Tech Vortex

I saw a friend at school pickup today. He looked at me warily and said, "Do I want to ask why a Comcast truck was at your house at 7:40 last night?" No, you don't. The truth is that Justin had everything up and running last night, but this morning we had no picture in the kitchen again. I called this evening, cocktail firmly in hand, and was delighted to learn that there was a quick fix for this problem (unplug and replug adapter box). Who knew? Thanks, Comcast!

Then I decided to push my luck and try Linksys. Not only do I have the previously mentioned Samuel Garcia problem with my router, but the wireless adapter they sold me isn't working on Andy's Windows machine. First I got a woman who said that she would call me back in 2 minutes. I waited a half hour and then tried again. This time I got a guy who was rather impatient with me and my problems. He said that the Samuel Garcia thing was a known problem and would be fixed "soon." As for the adapter, that's also a known problem and would be fixed "soon." I asked them why they sold me these items if there were known problems with them, but he did not have an answer for me.

I told Andy we should offer free room and board to some IT guy who can fix all this stuff without thinking twice. I'm fairly tech-savvy, but enough is enough.

Comments

[Margaret]

I would hate that!! Only one drink? :)